Warranty Policy

At PCBee, we are dedicated to upholding the quality of our products and providing exceptional service to our valued customers. Our warranties are designed to offer peace of mind and ensure satisfaction with your purchase. Please review the following warranty policy carefully to understand your rights and obligations.

1. Motherboard Warranty:

We stand behind the quality of our motherboards with a 1-year limited warranty. This warranty guarantees that our motherboards are free from defects in materials and workmanship under normal usage conditions for a period of 1 year from the date of purchase.

2. Display Warranty:

For displays purchased from PCBee, we offer a 1-year limited warranty against defects in materials and workmanship. This warranty covers issues such as dead pixels, backlight uniformity, and display malfunctions during normal use.

3. RAM Warranty:

Our RAM modules come with a 1-year limited warranty against defects in materials and workmanship. This warranty covers concerns such as memory errors, compatibility issues, and performance degradation under standard operating conditions.

4. Storage Device Warranty:

We provide a 1-year limited warranty on our storage devices, including SSDs and HDDs. This warranty ensures the proper functioning of the storage device and covers defects in materials and workmanship during normal use.

5. CPU Warranty:

For CPUs purchased from PCBee, we offer a 1-year limited warranty against defects in materials and workmanship. This warranty covers issues such as overheating, instability, and performance concerns under standard operating conditions.

Laptop Warranty:

PCBee laptops are covered by a 6-month limited warranty. This warranty ensures that our laptops are free from defects in materials and workmanship for a period of 6 months from the date of purchase under normal usage conditions.

Warranty Exclusions:

Please note that our warranties do not cover the following:

- Damage caused by improper installation, misuse, accident, or neglect.

- Modification or repair attempts by unauthorized personnel.

- Damage resulting from use with incompatible components or accessories.

- Normal wear and tear, cosmetic damage, or damage due to environmental factors.

Warranty Claims Process:

To initiate a warranty claim, you can choose from the following options:

Option 1: Visit Nearest Motherboard Brand Store: Visit the nearest authorized motherboard brand store with your proof of purchase and defective product. The store representative will assess the issue and provide necessary assistance according to the warranty terms.

Option 2: Send the Device to a Designated Address: Alternatively, you can send the defective product to a designated address specified by PCBee. Please contact our customer support team at +91 79889 43176 (WhatsApp Message Only) to obtain shipping instructions and necessary authorization before sending the product.

Limitation of Liability:

Our liability under these warranties is limited solely to the repair or replacement of defective products as stated herein. We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use our products, even if we have been advised of the possibility of such damages.

Contact Us:

If you have any questions or require assistance regarding our Warranty Policy, please contact our customer support team using our Contact Us page. Our representatives will be delighted to assist you.

Thank you for choosing PCBee. We value your trust in our products and are committed to ensuring your satisfaction with our warranty coverage.